Speaker: Vikas Sahni, Version 1
Location: Version 1 office: The Mount Business Centre, 2 Woodstock Link, Belfast BT6 8DD
Audience: Suitable for both business and technical people who want to know about Relationship Management. Focus will be on the upcoming Microsoft Dynamics 2013 release.
- Why CRM? And xRM??
- The major players – Microsoft, Oracle, Salesforce and Sugar
- Microsoft Dynamics CRM 2013
- Reimagined User Experience
- Process Excellence & Agility
- CRM on the Go
- Enterprise Collaboration
- Social Media Monitoring